Redis Subprocessors

Last Updated: February 29, 2024

Basic Services Functions

The following is a list of third parties that Redis uses to help provide certain services. Redis may need to allow these third parties to process your personal data to do things like facilitate payment or provide authentication services.

Name of SubprocessorHeadquarters LocationPurpose
Atlassian, Inc.San Francisco, CA, USAProduct suite for project and issue tracking, and incident communication
BlueSnap, Inc.Waltham, MA, USAOnline payment platform
Channel MechanicsGalway, IrelandPlatform for selling with partners and managing partner relationships
ClearbitSan Francisco, CA, USAData Enrichment and Digital Marketing
DataGrailSan Francisco, CA, USAData Subject Access Requests (DSARs) Platform
DealHubHolon, Israel & Austin, TX, USAQuoting Platform (f/k/a ExaVault Inc.)San Ramon, CA, USACloud FTP platform for secure manual and automated transfers
Freshworks Inc.San Mateo, CA, USAIT and license ticketing platform
Ginzi.ioJerusalem, IsraelCustomer success management tool
GleanPalo Alto, CA USASearch and summary tool
Google WorkspaceMountain View, CA, USAPlatform for processing company e-mail, storage, and document management 
GreenhouseNew York, NY, USANew hire recruiting platform
Logz.ioBoston, MA, USASecurity information and event management (SIEM) platform
OktaSan Francisco, CA, USAAuthentication services provider
OpenAISan Francisco, CA, USASearch and analytics tool
OpenpriseSan Mateo, CA, USASearch and analytics tool for support functions
OpenSearchSeattle, WA, USASearch and analytics tool for support functions (such as log retention)
Oracle Corporation
Austin, TX, USAERP and financial planning service provider
OwnBackup Inc.Englewood Cliffs, NJ, USAStorage backup solution for customer relationship management systems
PlanHatStockholm, SwedenCustomer success management platform
Rivery Technologies Inc.Tel Aviv, IsraelData warehouse tool
Safebase, Inc.San Francisco, CA, USACustomer trust center platform for security and privacy support
Salesforce, Inc.San Francisco, CA, USACustomer relationship management services provider
Stripe, Inc.San Francisco, CA, USAOnline payment platform
Sumo LogicRedwood City, CA, USASecurity information and event management (SIEM) platform
Twilio Inc.
San Francisco, CA, USAEmail delivery service
Zendesk, Inc.San Francisco, CA, USACloud and basic support services provider (such as ticketing)
ZuoraRedwood City, CA, USAQuoting platform

Cloud Services Providers

Redis Cloud Services is capable of running on different cloud platforms. Depending on your Redis Cloud Services offering, including which cloud services provider(s) you have selected, one or more of the following third parties may process personal data on your behalf. 

IMPORTANT: Please make sure to consult your organization’s system inventory and applicable documentation to understand which provider(s) applies. The links below will take you to the applicable GDPR pages for your cloud services provider. The cloud provider, region, and availability zone of their deployments will depend on how and where your organization has deployed its Redis Cloud Services.

Name of Cloud Services ProviderDetail
Amazon Web Services, Inc.AWS GDPR Center
Google, Inc.GCP Privacy Resource Center (GDPR)
GDPR and Google Cloud
Microsoft CorpMicrosoft Trust Center GDPR Overview
General Data Protection Regulation, GDPR Overview

Cloud Services Provider Responsibility 

The public cloud provider hosting your Redis Cloud databases is responsible for the physical security of their data centers and the security of the network, storage, servers, and virtualization that form the core infrastructure of your deployment.

Amazon, Microsoft, and Google’s public clouds embrace a wide range of security best practices and compliance standards. Compliance information—including audits, attestations, and certifications about resources hosted—can be found in the following compliance pages:

For more information please see the Redis Cloud shared responsibility model page in the Redis Cloud Security Documentation.

Redis Corporate Entities

Name of EntityLocation
Redis Ltd.Tel-Aviv, Israel
Redis Inc.San Francisco, CA, USA
Redis EMEA Ltd.London, United Kingdom
Redis India Pvt. Ltd.Maharashtra, India

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