Redis Ltd. is the official sponsor of open source Redis and provides several options for supporting Redis.

Community support

Visit our Community page for ways to get free support from the community. This is useful when you have basic questions about Redis.

Commercial support

Redis Ltd. commercially supports Redis Enterprise, which is available as a fully-managed cloud service and an on-premises software deployment.

Redis Enterprise simplifies the management of Redis at scale and includes advanced security, active-active geo distribution, and on-call customer support.

Redis Stack support

Redis Ltd. also develops Redis Stack, which extends Redis with modern data models and processing engines to provide a complete developer experience. When you deploy Redis Stack on Redis Enterprise, you may choose from a number of commercial support options.