Sales Development Representative

Who we are
We’re Redis. We built the product that runs the fast apps our world runs on. (If you checked the weather, used your credit card, or looked at your flight status online today, you’re welcome.) At Redis, you’ll work with the fastest, simplest technology in the business—whether you’re building it, telling its story, or selling it to our 10,000+ worldwide customers. We’re creating a faster world with simpler experiences. You in?

Why would you love this job?

The Sales Development Representative (SDR) is a key role at Redis responsible for generating interest in our products and services through targeted research, outbound activities and following up on inbound requests. Your goal is to engage the Redis market by systematically increasing market awareness and penetration. The SDR uses a variety of communication channels to reach potential customers and will do research on various key accounts where necessary.

This position requires strong business acumen with the ability to quickly assess and align customer interest to products and use cases. Ideal candidates will possess the aptitude to easily engage and establish rapport with coaches and colleagues. This is a position of growth and learning in the areas of sales and marketing; being coachable is a must!

You will join the Field Sales organisation and be a member of the EMEA Sales Team, working alongside Account Executives and reporting directly to the SDR Manager, EMEA. This is a rare opportunity to help define a growing sales team in a well-funded SaaS scale-up with great customer traction. This is a hybrid working role with 3 days per week at our London office.

What you’ll do:

Identify and nurture leads to generate opportunities. Find and cultivate a list of contacts and promote basic discovery to obtain meeting commitment that results in building a quality pipeline for our Sales Team.
Data Enrichment and research of MQLs using resources including SFDC and LinkedIn, ZoomInfo.
Execute established best practices and committed engagement cadences on time and on message, using Outreach, Salesforce, Drift and other tools
Determine first-call qualification on defined inbound MQLs
Conduct Outbound engagements (combo prospecting email+phone+social) to ideal customer profiles
Manage and deliver on activities respective to KPIs
Handoff qualified opportunities to Account Executives

What will you need to have:

Graduated from College/University
Have demonstrated curiosity, resourcefulness, motivation and initiative
Confidence and coachability
A desire to work with people who are highly diverse
Prior experience with databases, infrastructure software, or SaaS offerings
The ability to write a compelling message and tell great stories
Passion for technology and excitement about the future!
Comfortable with hybrid working – 3 days per week in our London office

We give back to our employees:

Our culture is what makes Redis a fun and rewarding place to work. To support you at work and beyond, we offer all our team members fantastic benefits and perks:

Competitive salaries and equity grants
25 vacation days per year (in addition to bank holidays) to promote a healthy work-life balance
Private health insurance and paid paternity leave
Flexible working options
Frequent team celebrations and recreation events
Home internet & phone stipend
Learning and development opportunities
Ability to influence a high-performance company on its way to IPO

#LI-DNI #LI-GK1

As a global company, we value a culture of curiosity, diversity of thought, and innovation from our employees, customers, and partners. Redis is committed to a diverse and inclusive work environment where all employees’ differences are celebrated and supported, and everyone feels safe to bring their authentic selves to work. Redis is dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, sexual orientation, age, marital status, disability, gender identity, gender expression, Veteran status, or any other classification protected by federal, state, or local law. We strive to create a workplace where every voice is heard, and every idea is respected.

Redis is committed to working with and providing access and reasonable accommodation to applicants with mental and/or physical disabilities. If you think you may require accommodations for any part of the recruitment process, please send a request to recruiting@redis.com. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

Redis reserves the right to retain data longer than stated in the privacy policy in order to evaluate candidates.