Your bank’s most important branch is handheld

Consumers now primarily interact with their banks using mobile apps. That’s great for banking customers, but the transition also introduces significant technical challenges for banks.

Redis Enterprise can help banks respond to the constraints of their legacy infrastructure and embrace new interfaces. Our technology helps create fast, scalable, and reliable mobile banking apps.

Mobile banking’s new technical challenges

Don’t create a bad first impression

Users demand instant gratification. Login delays and app pauses create frustration. That damages customer loyalty before customers even access the app.

App bottlenecks make bad UX

Customers choose mobile banking because they want convenience. But app bottlenecks create “digital lines” that make customers wait during times of peak user demand.

Solutions are cobbled together

Many mobile banking apps depend on backend systems that were patched together from multiple siloed databases and legacy systems. That leads to operational nightmares, brittle systems, higher latency, and siloed data.

Overcome mobile banking obstacles with Redis Enterprise

Redis Enterprise can help banks bridge the gap. Our solutions enable faster, scalable, and resilient banking experiences.

Authentication token storage

An authentication server creates an authentication token after a user successfully enters their credentials. The app uses the token to confirm a user is validated. The token is stored in a token store for the duration of the session.

If the authentication token store fails, users cannot log in or access apps.

Authentication token storage with Redis Enterprise

Session storage

Apps need to track information about user identity and behavior, such as recent actions and settings, which it consults for security and recommendations. A session store holds this this critical session data. During an app session, the app reads from and writes this data to the session store exclusively-making speed and availability essential.

Session storage with Redis Enterprise

User profile storage

Mobile banking apps rely on user profiles, which typically contain uniquely identifying information as well as personalization data. The apps turn to this data for authentication and identification throughout the duration of a user session.

User profile storage with Redis Enterprise

Account dashboards and prefetching read-mostly data

Banking customers are used to seeing an at-a-glance view that displays up-to-date information about their accounts. However, the data from which the dashboard draws is often siloed across multiple banking products, each with its own apps and databases. That’s slow. Users may have to wait to see important data. 

Prefetching this data into Redis Enterprise allows apps to display key account highlights instantly. 

Banking customers check their balances far more often than they make transactions. That means the data is read-mostly or read-only. That’s an opportunity to reduce the database footprint. Banking apps can prefetch read-mostly data in Redis Enterprise, while still writing to the primary database. Prefetching data reduces the burden on databases by offloading usage to Redis Enterprise to provide faster user experiences and reduced costs.

Caching with Redis Enterprise

The world’s leading banks build with Redis Enterprise

Here’s why:

Real-time speed

Improve app performance. Provide banking customers with account data faster.


Eliminate app bottlenecks, perform flawlessly during times of peak demand


Protect single points of failure with Redis Enterprise’s 99.999% uptime


Seamlessly use a single platform on premises, in any cloud, and in hybrid architectures.


  • Is Redis Enterprise secure for handling sensitive data in mobile banking apps?
    • Redis Enterprise is highly secure and offers role-based access control (RBAC), administrative auditing, enhanced disaster recovery, and availability features that allow you to not only provide enterprise-grade security, but the best-in-class availability required for mobile banking apps. Learn more here. 
  • What kind of support and documentation is available for using Redis Enterprise in mobile banking, and how can I get started?
    • Redis is proud to offer resources to businesses looking to build mobile banking apps with Redis. In addition to the content above, we also offer tutorials on our developer hub as well as a solution brief outlining our mobile banking solution. 
  • What are the technical challenges associated with mobile banking apps?
    • Mobile banking apps commonly face challenges meeting user expectations for instant performance, fast access to their data, issues with scalability and resilience, and challenges consolidating data from across multiple separate product lines (mortgage, checking, credit cards, etc.)into a single mobile app.