How to generate a support package for a Redis Software cluster?

Last updated 04, Feb 2026

Question

How to generate a support package for a Redis Software cluster?

Answer

You can generate a support package for all the nodes in the cluster using the following command: rladmin cluster debug_info If due to space issues, you cannot create the package in the default location, you can change it using: rladmin cluster config debuginfo_path <PATH> Make sure PATH is replaced with a location accessible by the redislabs user, for example: rladmin cluster config debuginfo_path /var/opt/redislabs/log/ It is also possible to create a debug package per node: /opt/redislabs/bin/debuginfo