How to generate a support package for a Redis Software cluster?
Last updated 04, Feb 2026
Question
How to generate a support package for a Redis Software cluster?
Answer
You can generate a support package for all the nodes in the cluster using the following command:
rladmin cluster debug_info
If due to space issues, you cannot create the package in the default location, you can change it using:
rladmin cluster config debuginfo_path <PATH>
Make sure PATH is replaced with a location accessible by the redislabs user, for example:
rladmin cluster config debuginfo_path /var/opt/redislabs/log/
It is also possible to create a debug package per node:
/opt/redislabs/bin/debuginfo