Consumers now primarily interact with their banks using mobile apps. That’s great for banking customers, but the transition also introduces significant technical challenges for banks.
Redis Enterprise can help banks respond to the constraints of their legacy infrastructure and embrace new interfaces. Our technology helps create fast, scalable, and reliable mobile banking apps.
Users demand instant gratification. Login delays and app pauses create frustration. That damages customer loyalty before customers even access the app.
Customers choose mobile banking because they want convenience. But app bottlenecks create “digital lines” that make customers wait during times of peak user demand.
Many mobile banking apps depend on backend systems that were patched together from multiple siloed databases and legacy systems. That leads to operational nightmares, brittle systems, higher latency, and siloed data.
Redis Enterprise can help banks bridge the gap. Our solutions enable faster, scalable, and resilient banking experiences.
An authentication server creates an authentication token after a user successfully enters their credentials. The app uses the token to confirm a user is validated. The token is stored in a token store for the duration of the session.
If the authentication token store fails, users cannot log in or access apps.
Apps need to track information about user identity and behavior, such as recent actions and settings, which it consults for security and recommendations. A session store holds this this critical session data. During an app session, the app reads from and writes this data to the session store exclusively-making speed and availability essential.
Mobile banking apps rely on user profiles, which typically contain uniquely identifying information as well as personalization data. The apps turn to this data for authentication and identification throughout the duration of a user session.
Banking customers are used to seeing an at-a-glance view that displays up-to-date information about their accounts. However, the data from which the dashboard draws is often siloed across multiple banking products, each with its own apps and databases. That’s slow. Users may have to wait to see important data.
Prefetching this data into Redis Enterprise allows apps to display key account highlights instantly.
Banking customers check their balances far more often than they make transactions. That means the data is read-mostly or read-only. That’s an opportunity to reduce the database footprint. Banking apps can prefetch read-mostly data in Redis Enterprise, while still writing to the primary database. Prefetching data reduces the burden on databases by offloading usage to Redis Enterprise to provide faster user experiences and reduced costs.
Improve app performance. Provide banking customers with account data faster.
Eliminate app bottlenecks, perform flawlessly during times of peak demand
Protect single points of failure with Redis Enterprise’s 99.999% uptime
Seamlessly use a single platform on premises, in any cloud, and in hybrid architectures.
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