Cut LLM costs. Save up to 90% with semantic caching.

See how with Redis Langcache

Support

How can we help?

Redis support plans

Recommend
Basic

Redis Support coverage for monthly on-demand Redis Cloud customers

Developers
Developer

Redis Support coverage for Annual Redis Cloud customers for use with applications NOT in production yet.

Business
Business

Redis Support coverage for annual Redis Cloud or Software customers

Enterprise
Enterprise

Redis Support coverage for annual Redis Cloud or Software customers

Support levels
Basic
Developer
Business
Enterprise
New Software Releases
Support Portal Access
Phone Support
Root-Cause Analysis
Technical Support Availability
Business Hours
Business Hours
24x7
24x7
Ticket Escalation Access
TAM Coverage
1 Location 8x5 Working Hours

Get started with Redis today

Speak to a Redis expert and learn more about enterprise-grade Redis today.