Your agents aren't failing. Their context is.
TELCO
Deliver seamless customer experiences
Customers expect reliable, responsive experiences when they need support, add services, or upgrade devices. Without long-term contracts, customers demand delightful experiences or they leave.
Provide responsive mobile location services
Provide fast public safety services and other commercial services based on location with fast and accurate mobile device location data, call metadata, and routing details.
Ship reliable over-the-top (OTT) services
Deliver recommendations, recordings, video metadata, and personalized content on OTT services, including TV and video streaming services keeping your customers engaged and entertained.
We deliver < 1ms performance at linear scale to ensure systems perform under peak loads.
Our Active-Active database replication with conflict-free replicated data types (CRDTs) means apps can handle simultaneous updates from multiple geographic locations, to power streaming, location services, and more without compromising latency or availability.
Our flexible data model makes it easy to build and access different OSS/BSS databases, and we support full JSONPath expressions and APIs to ingest, index, query, and run full-text and fuzzy search at millions of operations per second with sub-millisecond response times.
We isolate production data from administrative access and offer multi-layer security for access-control, authentication, authorization, and encryption, including data in transit and data at rest.
We now have a significant number of applications relying on Redis, because we’ve been able to gain greater confidence in our systems and approach to caching. We’ve shielded ourselves from customer calls and leadership escalations if there ever is a failure in the system.
The write performance of Redis is what I really, really like. High throughput performance, especially when combined with Active-Active, made Redis Cloud an obvious choice for our Voice API platform.
With public safety at an all-time focus for all global organizations, Proximus is able to utilize Redis to be at the forefront of interconnectivity.
“We needed a low latency transactional cache and Redis Cloud has performed brilliantly beginning with the migration to the peace of mind that comes with zero administration.
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Speak to a Redis expert and learn more about enterprise-grade Redis today.
Caching
Take the fastest route to fast apps with the world’s only feature-rich, modern cache.
Redis Data Integration
Redis Data Integration (RDI) synchronizes data from your existing database into Redis in near real time so you can make slow data fast, scale limitlessly, and cut costs—without writing code.
