Redis Discord Server

The Redis Discord server is a place where you can learn, share, and collaborate about anything and everything Redis.

  • Connect with users from the community, Redis University, and Redis Inc.
  • Get your questions answered and learn cool new tips and tricks.
  • Watch for notifications of new content from Redis and the community.
  • Share your knowledge and expertise with others.

How to join#

If you already have a Discord account, joining is easy. Just go to and your in.

If you don't have a Discord account, you'll need to create one. Once you have an account, you can download Discord for you desktop, get the mobile app, or just use it in a browser.

Server rules#

One you are on the server, you should be aware of our rules:

  • Be respectful.
  • Sending and linking harmful material will result in an immediate and permanent ban.
  • No shady links (e.g. to .jar files, or .exe files).
  • DO NOT spam. Also, DO NOT spam.
  • DO NOT use vulgar or explicit language—keep it family friendly.
  • DO NOT claim authorship of assets that are not yours. Plagiarism will result in a ban.
  • DO share your projects and ideas, but DO NOT advertise or solicit in the chat.
  • DO NOT ping @here or @everyone and DO NOT spam your messages to multiple channels.
  • DO NOT DM the admins or send us friend requests unless we invite you to do so.
  • Abide by the Redis Community Guidelines & Code of Conduct.

How to get help#

Got a question you want answered? Got a problem you can’t figure out? Don’t worry. Happens to the best of us. We have a help system inspired by the one used by the most excellent Python Discord.


Ask a question in a channel in ❓ Help: Available. That channel moves to ✋ Help: In Use. Converse, discuss, get an answer. Close the channel with /close when you’re done and it moves to 💤 Help: Dormant.

Full Version#

So, we built a help system to make it easier to ask and answer. There are a series of help channels on the server that all start with help- followed by a letter in the NATO Phonetic Alphabet (you know, the whole alfa bravo charlie thing). There are 26 channels grouped into Help: AvailableHelp: In Use, and Help: Dormant.

❓ Help: Available contains channels that are available for a question. If you have a question, you can claim this channel simply by posting it there. The channel will immediately be moved to Help: In Use.

:raisedhand: Help: In Use has channels that are being used to answer a question. If you have the answer to a fellow user’s question, post it here. If you asked the question, other users may answer it. If someone has answered your question—or perhaps you answer it yourself—you can close the channel by typing /close. Channels will automatically close if they are inactive for 48 hours. Closed channels are moved to _Help: Dormant.

💤 Help: Dormant is for channels that are not currently in use. You can read them—useful as there are lots of answered questions here—but you cannot post to them. When someone claims a channel in Help: Available, a random channel is selected from Help: Dormant to replace it.